Ballistic Performance Components Delivery Policy

General Shipping Information

Ballistic Performance Components LLC will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that Ballistic Performance Components LLC in its sole judgment believes that such shipment will not subject Ballistic Performance Components LLC to the risk of any form of legal action or other harm.

Shipping Charges

Our shipping charges vary by destination, type of items being shipping, and total number of items being shipped. This information is normally available before the completion of the checkout process. If the shipping charge quoted is $0.00 or T.B.D., a customer service representative will contact you promptly to discuss shipping options and prices. All shipping charges shown on the website are an estimate until the time the credit card is charged.

Shipping Insurance

All packages shipped by Ballistic Performance Components are shipped with suitable insurance. This cost is built into the shipping cost.

Returns and Exchanges

See return policy.

Damaged Packages

If a package is visibly damaged upon receipt, you may refuse delivery. Once you have accepted delivery of your order, please contact Customer Service at 920-545-4956 or via email at info@ballisticparts.com before returning any merchandise. We will assist you to make returns and exchanges as hassle free as possible. Normally, we will have a shipping company pick up the product, and upon receipt of the return Ballistic Performance Components LLC will ship out a replacement or issue a credit. Please save any and all packaging for inspection by the shipping company.

Shipping and Delivery Estimates

Online orders take approximately 5-10 business days for processing plus shipping/delivery time. If you need expedited service, you may call us at 920-545-4956.

Oversized and Heavy Orders

Oversized and heavy orders may require additional shipping charges, especially when shipping second- or one-day air. You will not be quoted for shipping at the time of order placement, but we will contact you with a shipping quote once we have calculated the most economical method for your order.

Shipping to APO, FPO and PO Boxes

Currently we do not ship to APO, FPO, or PO boxes.

Places to which we ship

We will only ship orders from our online store to any of the states within the United States. Foreign purchasers should contact us at info@ballisticparts.com or contact one of our international distributors.

Store Location & Hours

Ballistic Performance Components LLC is located at 1668 Trolley Road Ste.202, Summerville, SC 29485. Our office hours are as following:

Monday through Friday from 8:30 am until 5:00 pm EST.

Customer Service

Exceptional customer service is available by phone at 920-545-4956 or by email at: info@ballisticparts.com. Please include information such as your order number which can help to expedite our response.

Order Status

For order status and tracking information, please navigate to “My Account”. We may also update your order with customer service notes.


Pending Status

Your order has been received and is awaiting inventory check, credit card authorization and shipment processing.


Order Finalized Status

Your order has completed and is ready shipping.


On Hold Status

We have experienced a problem with your order. You should have received an email with an explanation of the problem. For any questions regarding this order, please contact customer service at 920-545-4956 or info@ballisticparts.com.


Cancelled Status

Your order has been cancelled due to an issue with the order that was not resolved. For any questions regarding this order, please contact customer service at 920-545-4956 or info@ballisticparts.com.

How to Order

Ordering online from BallisticParts.com is simple and hassle free:


  1. Find the product(s) you want in the appropriate category (Batteries, Chargers or Accessories).
  2. Click on “Buy Now.”
  3. Click on “Shopping Cart” to see the items in your cart.

Each time you click “Buy Now” on individual item pages, the product will be added to your personal shopping cart. Scroll down and click “Return to Shopping” if you wish to continue to add other items.
Once you’ve finished shopping, return to your shopping cart (click “Shopping Cart”) and review your order.
Click “Click Here to Checkout”. If you do not have an account, you will need to register. Complete the Billing and Shipping Information. Information that is in bold type is required. At the bottom of the screen select the “Create Account and Checkout” button.
Select the ship method for your package. See Shipping Information for details. Click “Proceed to Payment”.
In the “Payment Information” screen, add you credit card information. Click “Continue to Checkout.” Click “Submit Order.”
Please print this page for your records. You will receive an “Order Request Confirmation” by email. Please verify that you receive this email, and if not you may need to review your spam settings. Allow 1-2 business days for order requests to be processed. You can check here to see your order status.

Ballistic Performance Components sales and use tax policy statement

BALLISTIC PERFORMANCE COMPONENTS RECOGNIZES that sales tax is a very important source of funding for most state and local governments. We have prepared this Sales Tax Policy to explain to you when and why we collect sales tax on your purchases.

IMPORTANT NOTICE: Your purchase is NOT exempt from tax merely because Ballistic Performance Components has elected not to collect the tax from you at the time of your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report all purchases that are not taxed and pay tax on those purchases. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state’s department of revenue website.

BALLISTIC PERFORMANCE COMPONENTS COLLECTS SALES TAX in states where we have physical presence (or nexus), including South Carolina and Wisconsin. Ballistic Performance Components also collect sales tax in Streamlined Sales and Use Tax States, including Arkansas, Georgia, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin and Wyoming.

BALLISTIC PERFORMANCE COMPONENTS DOES NOT COLLECT SALES TAX in any states NOT listed above because Ballistic Performance Components is not required to collect sales or use tax in these states.

Credit Card & ID verification

Due to fraudulent attempts to purchase goods from our site, we may require additional verification when using a credit card on particular orders. This may require the credit card holder to fax Ballistic Performance Components LLC a photocopy of both the credit card and id of the billing party. We apologize for the inconvenience.

Disclaimer

We make every effort to ensure that the information on this website is accurate and current; however, Ballistic Performance Components LLC provides this web site and its contents on an “as is” basis and it makes no and expressly disclaims all representations or warranties of any kind with respect to this website and its contents. Ballistic Performance Components LLC also reserves the right to change price and availability information without notice.

Ballistic Performance Components LLC disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Ballistic Performance Components LLC does not represent or warrant that the information accessible via this site is accurate, complete or current. Except as specifically stated on this site, neither Ballistic Performance Components LLC nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

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